After Gaiman got into the bathtub with Pavlovich, she retreated to Palmer’s house, which was vacant at the time. She sat in the shower for an hour, crying, then got into Palmer’s bed and began to search the internet for clues that might explain what had happened to her. She Googled “Me Too” and “Neil Gaiman.” Nothing. The only negative stories she found were about how he’d broken COVID lockdown rules in 2020 and had been forced to apologize to the people of the Isle of Skye for endangering their lives.
At the end of the weekend, Palmer texted Pavlovich to say how pleased she was to see Pavlovich and her child get along. “The universe is a karmic mystery,” Palmer wrote. “We nourish each other in the most random and unpredictable ways.” Palmer asked if she could babysit again. She needed so much help. Would Pavlovich consider staying with them for the foreseeable future?
Pavlovich was living in a sublet that was about to end. She was broke and hadn’t been able to find a new apartment. She’d been homeless at the start of the pandemic, when the perfumery closed, and had ended up crashing on the beach in a friend’s sleeping bag on and off for the first two weeks of lockdown. The thought of returning to the beach filled her with dread.
She didn’t consider reaching out to her own family. Her parents had divorced when she was 3, and Pavlovich had grown up splitting time between their households. Violence, Pavlovich tells me, “was normalized in the household.” One close family member beat her with a belt. Another would strangle Pavlovich when she got upset and slap her across the face until her cheeks were raw. She began to regularly cut her arms and wrists with a knife when she was 11. She became bulimic, then anorexic. By 13, Pavlovich had grown so thin that she ended up in a psychiatric unit at Auckland Children’s Hospital and spent weeks on a feeding tube. When she was 15, she left home and never went back.
In the years since, she had been looking for a new family, but many of the people she’d encountered in that search turned out to be abusive as well. “After all of this, Amanda Palmer was an actual creature sent from a celestial realm. It was like, Hallelujah,” Pavlovich tells me. Palmer was famous for speaking out about sexual abuse and encouraging others to do the same. In songs and essays, she had written of having been sexually assaulted and raped on multiple occasions as a teenager and young woman. Pavlovich didn’t think someone like that could be married to someone who would assault women.
Sexual abuse is one of the most confusing forms of violence that a person can experience. The majority of people who have endured it do not immediately recognize it as such; some never do. “You’re not thinking in a linear or logical fashion,” Pavlovich says, “but the mind is trying to process it in the ways that it can.” Whatever had happened in the bath, she’d been through worse and survived, she thought. And Gaiman and Palmer were offering her the possibility of a shared future. Palmer’s vision of herself as the central figure of a utopian community could, according to some of her friends, make her careless with the young, impressionable women she invited into her and her husband’s lives. “Her idealism could blind her to reality,” one friend says. (Palmer declined to be interviewed, but I spoke with people close to her.) Palmer told Pavlovich they might travel to London together, and to Scotland, where Gaiman was shooting the second season of Good Omens. Pavlovich had wanted to leave New Zealand — her “epicenter of trauma” — for as long as she could remember. These conversations filled her head with fantasies “of finally being on solid ground in the world.”
After Palmer’s offer, Pavlovich texted Gaiman: “I am consumed by thoughts of you, the things you will do to me. I’m so hungry. What a terrible creature you’ve turned me into.” The following weekend, she packed up her sublet and boarded the ferry to Waiheke.
Throughout his career, Gaiman has written about terror from the point of view of a child. His most recent novel, The Ocean at the End of the Lane, tells the story of a quiet and bookish 7-year-old boy. Through various unfortunate events, he ends up with a hole in his heart that can never be healed, a doorway through which nightmares from distant realms enter our world. Over the course of the tale, the boy suffers terribly, sometimes at the hands of his own family. At dinner one night, the boy refuses to eat the food his nanny has prepared. The nanny, the boy knows, isn’t really a human but a nightmare creature from another world. When his father demands to know why he won’t eat, the boy explains, “She’s a monster.” His father becomes enraged. To punish him, he fills the tub, then picks up the child, plunges him into the bath, and pushes his shoulders and head beneath the chilly water. “I had read many books in that bath,” the boy says. “It was one of my safe places. And now, I had no doubt, I was going to die there.” Later that night, the boy runs away from home; on his way out, he glimpses his father having sex with the monstrous nanny through the drawing-room window.
In various interviews over the years, Gaiman has called The Ocean at the End of the Lane his most personal book. While much of it is fantastical, Gaiman has said “that kid is me.” The book is set in Sussex, where Gaiman grew up. In the story, the narrator survives otherworldly evil with the help of a family of magical women. As a child, Gaiman had no such friends to call on. “I was going back to the 7-year-old me and giving myself a peculiar kind of love that I didn’t have,” he told an interviewer in 2017. “I never feel the past is dead or young Neil isn’t around anymore. He’s still there, hiding in a library somewhere, looking for a doorway that will lead him to somewhere safe where everything works.”
While Gaiman has identified the boy in the book as himself, he has also claimed that none of the things that happen to the boy happened to him. Yet there is reason to believe that some of the most horrifying events of the novel did occur. Gaiman has rarely spoken about a core fact of his childhood. In 1965, when Neil was 5 years old, his parents, David and Sheila, left their jobs as a business executive and a pharmacist and bought a house in East Grinstead, a mile away from what was at that time the worldwide headquarters for the Church of Scientology. Its founder, the former science-fiction writer L. Ron Hubbard, lived down the road from them from 1965 until 1967, when he fled the country and began directing the church from international waters, pursued by the CIA, FBI, and a handful of foreign governments and maritime agencies.
David and Sheila were among England’s earliest adherents to Scientology. They began studying Dianetics in 1956 and eventually took positions in the Guardian’s Office, a special department of the organization dedicated to handling the church’s growing number of legal cases, public communications, and intelligence operations. The mission of this office, as Hubbard wrote, was its “covert use in destroying the repute of individuals and groups.” On the side, the Gaimans ran the church’s canteen, lodged foreign Scientologists in their home, and opened a vitamin company in town, where they supplied courses of supplements for Scientology’s “detoxification” programs, a business that grew exponentially alongside the expansion of the church. By the late ’60s, David was the church’s public face and chief spokesperson in the U.K.
It was a challenging job, to say the least. The U.K., following the example of a handful of other governments, had issued a report declaring Scientology’s methods “a serious danger to the health of those who submit to them.” Hubbard would routinely punish members of the organization who committed minor infractions by binding them, blindfolding them, and throwing them overboard into icy waters. Back in England, David gave interviews to the press to smooth over such troubling accounts. The church was under particular pressure to assure the public it was not harming children. In his bulletins to members, Hubbard had made it clear that children were not to be exempt from the punishments to which adults were subjected. If a child laughed inappropriately or failed to remember a Scientology term, they could be sent to the ship’s hold and made to chip rust for days or confined in a chain locker for weeks at a time without blankets or a bathroom. In his book Going Clear, Lawrence Wright recounts the story of a 4-year-old boy named Derek Greene, an adopted Black child who stole a Rolex and dropped it overboard. He was confined to the locker for two days and nights. When his mother pleaded with Hubbard to let him out, he “reminded her of the Scientology axiom that children are actually adults in small bodies, and equally responsible for their behavior.” (A representative for the Church of Scientology said it does not speak about members past or present but denies that this event occurred.)
David used Neil as an exhibit in his case to the public. In 1968, he arranged for Neil to give an interview to the BBC. When the reporter asked the child if Scientology made him “a better boy,” Neil replied, “Not exactly that, but when you make a release, you feel absolutely great.” (A release, in Scientology lingo, is what happens when you complete one of the lower levels of coursework.) What was happening away from the cameras is difficult to know, in part because Gaiman has avoided talking about it, changing the subject whenever an interviewer, or a friend, brings it up. But it seems unlikely that he would have been spared the disciplinary measures inflicted on adults and children as a standard practice at that time. According to someone who knew the Gaimans, David and Sheila did apply Scientology’s methods at home. When Neil was around the age of the child in The Ocean at the End of the Lane, the person said, David took him up to the bathtub, ran a cold bath, and “drowned him to the point where Neil was screaming for air.”
As a teenager, Neil worked for the Church of Scientology for three years as an auditor, a minister of the church who conducts a process some have likened to hypnosis. One former member of the church who worked with Gaiman’s parents and was audited by Gaiman recalls him as precocious and ambitious. It was unusual for a teenager to have completed such a high level of training, he tells me. But the Gaimans were like “royalty,” he says. In 1981, David was promoted to lead the Guardian’s Office, making him one of the most powerful people in the church. But the same year, he fell from grace. A new generation of Scientologists, led by David Miscavige, who eventually succeeded Hubbard as the church’s leader, had Hubbard’s ear, and David was “caught in that grinder,” as his former colleague puts it. A document declaring David a “Suppressive person” was released a few years later. It accused him of a range of offenses, including sexual misconduct. David, the document claims, put on a “front” of being “mild mannered and quite sociable,” adding that his actions “belie this.” His greatest offense, it seemed, was hubris. “Gaiman required others to look up to him instead of to Source,” it reads, referring to Hubbard.
In the ’80s, David was sent off to a sort of rehabilitation camp. It was around this time that Gaiman set out to make a living as a writer. Charming and strategic, he used the contacts he developed as a journalist to break into the business of genre writing, endearing himself to the giants of that world at the time: Douglas Adams, Arthur C. Clarke, Clive Barker, Terry Pratchett, Alan Moore. “When I was young, I had unbelievable chutzpah,” Gaiman says in the documentary Neil Gaiman: Dream Dangerously. “The kind of monstrous self-certainty that you only get normally in people who then go on to conquer half the civilized world.”
Gaiman and Palmer met in 2008, when she was 32 and he was 47. Both were at a turning point in their lives and careers. Gaiman was in the midst of finalizing a divorce from his first wife, with whom he had three children, and on the verge of breaking into Hollywood (nine of his works have been turned into movies or TV shows); Palmer was in a fight with her record label that would culminate in a split. Palmer had a collection of photos of herself posing as a murdered corpse and wanted Gaiman to write captions to go along with the pictures. Gaiman liked the idea, and the two met to work on the project, a book tied to her first solo album, Who Killed Amanda Palmer. As Palmer described in The Art of Asking, they were not attracted to each other at first. “I thought he looked like a baggy-eyed, grumpy old man, and he thought I looked like a chubby little boy.”
Gaiman was the first to propose a romantic relationship. In an interview, he later said, “I got together with her because I couldn’t ever imagine being bored.” Palmer could. Ever since she’d gotten her start as a street busker, painting her face white and standing on a crate in Harvard Square dressed as a silent eight-foot-tall bride, she prided herself on a low-rent, bohemian lifestyle, couch-surfing when she toured, playing random shows in the living rooms of her fans. She had no savings and didn’t own a car, real estate, or kitchen appliances. Gaiman owned multiple houses. He was too rich, too famous, too British, too awkward, too old. And they didn’t have great sexual chemistry. But he appeared to be kind and stable, a family man, and they shared a dark, fantastical aesthetic. She also felt a little sorry for him. He seemed lonely, in spite of his fame, and Palmer found herself hoping that she could help him. “He’d believed for a long time, deep down, that people didn’t actually fall in love,” she wrote in her book. “‘But that’s impossible,’” she told him. He’d written stories and scenes of people in love. “‘That’s the whole point, darling,’ he said. ‘Writers make things up.’”
They wed in 2011 in the Berkeley home of their friends Michael Chabon and Ayelet Waldman, the novelists. Their union had a multiplying effect on their fame and stature, drawing each out of their respective domains of cult stardom and into the airy realm of tech-funded virality. They became darlings of the TED talk circuit and regulars at Jeff Bezos’s ultrasecret Campfire retreat. Gaiman introduced Palmer to Twitter, which he had used to become fantasy’s most beloved author of 140-character bons mots. Palmer, in turn, leaned into her growing reputation as a crowdfunding genius. Online, they flirted, went after each other’s critics, and praised each other’s progressive politics. In an interview with Out magazine in 2012, Palmer said that the main “other” relationship in both of their lives was with their fans: “Sometimes when I’m with Neil, and go to the other room to Twitter with my followers, it feels like sneaking off for a quick shag.”
This wasn’t strictly a metaphor. During the early years of their marriage, they lived apart for months at a time and encouraged each other to have affairs. According to conversations with five of Palmer’s closest friends, the most important rule governing their open relationship was honesty. They found that sharing the details of their extramarital dalliances — and sometimes sharing the same partners — brought them closer together.
In 2012, Palmer met a 20-year-old fan, who has asked to be referred to as Rachel, at a Dresden Dolls concert. After one of Palmer’s next shows, the women had sex. The morning after, Palmer snapped a few semi-naked pictures of Rachel and asked if she could send one to Gaiman. She and Palmer slept together a few more times, but then Palmer seemed to lose interest in sex with her. Some six months after they met, Palmer introduced Rachel to Gaiman online, telling Rachel, “He’ll love you.” The two struck up a correspondence that quickly turned sexual, and Gaiman invited her to his house in Wisconsin. As she packed for the trip, she asked Palmer over email if she had any advice for pleasing Gaiman in bed. Palmer joked in response, “i think the fun is finding out on your own.” With Gaiman, Rachel says there was never a “blatant rupture of consent” but that he was always pressing her to do things that hurt and scared her. Looking back, she feels Palmer gave her to him “like a toy.”
For Gaiman and Palmer, these were happy years. With his editing help, she wrote The Art of Asking. They toured together. And when Palmer was offered a residency at Bard College, Gaiman tagged along to give some talks, then ended up receiving an offer to join the faculty as a professor of the arts. After they’d been together for a few years, Palmer began asking Gaiman to tell her more about his childhood in Scientology. But he seemed unable to string more than a few sentences together. When she encouraged him to continue, he would curl up on the bed into a fetal position and cry. He refused to see a therapist. Instead, he sat down to write a short story that kept getting longer until it had turned into a novel. Although the child at the center of the story in many ways remains opaque, Palmer felt he had never been so open. He dedicated the book, The Ocean at the End of the Lane, “to Amanda, who wanted to know.”
In 2014, the cracks in Gaiman and Palmer’s marriage began to show to those around them. While they were at Bard, they decided to buy a house upstate. Palmer would have preferred to live in New York City, but Gaiman liked the woods. Eventually, he picked a sprawling estate set on 80 acres in Woodstock. It was Gaiman’s money, a friend who accompanied them on the house hunt says, “and he was going to have the say.”
Later that year, Palmer got pregnant. She and Gaiman were spending more time at home together and talked about slowing down and devoting their attention to their marriage. She wanted to close the relationship, and he agreed. But when she was eight months pregnant, Gaiman came to her with a problem: He had slept with a fan in her early 20s, taking her virginity. Now, Gaiman told her, the girl was “going crazy.” He promised to change, and they met with a couples counselor. Gaiman was prone to panic attacks and had never been in treatment. “Amanda was shocked at how traumatized Neil was, given his public persona and the guy she thought she’d married,” a person close to them says.
One of the people in whom Palmer confided about her marital issues at the time was Caroline, a potter who, along with her builder husband, Phillip, had been living on the Woodstock property and working as a caretaker. Gaiman had made them an offer that seemed too good to be true. They would build an addition on one of the cabins on the land at Gaiman’s expense, and in exchange, Gaiman would sell them a five-acre parcel, allowing them to put up a barn-style home to share with their three daughters. They tended to the garden, ran errands for guests, and rehabilitated the buildings, which needed plumbing and electrical work.
At lunch one day, Palmer told Caroline she hated living in the woods and was disturbed by what she was learning about her husband. “‘You have no idea the twisted, dark things that go on in that man’s head,’” Caroline recalls Palmer saying. Palmer said she wished her marriage were more like Caroline and Phillip’s, but their marriage of 11 years was falling apart, too. In 2017, Phillip moved out of their house. Caroline, 54, spent her days in bed crying and drinking. She stopped eating and, for the most part, stopped working. It was then that Gaiman began paying attention to her. He would bring juices up to her cabin and fret that she was losing too much weight. The first time he touched her, in December 2018, she was sitting on his couch next to him, crying from exhaustion. Gaiman told her, “You need a hug.” She stood and he hugged her, then slid his hands down her pants and into her underwear and squeezed her butt. She does not recall saying or doing anything in response. “I was stunned,” she says.
Over the next two years, they had a series of sexual encounters, always when Palmer was away. When Gaiman wasn’t around, they occasionally engaged in phone sex. At first Caroline, who hadn’t been with anyone since Phillip left, went along willingly. But at the end of their second encounter, she remembers asking Gaiman what Palmer would think about their romance: “He said, ‘Caroline, there is no romance.’” After that, she tried to keep her distance from him, darting away when she saw him on the estate. He was difficult to avoid. He kept an egg incubator in Caroline’s cabin and would come down and check on it, entering without texting first. On one of these visits, he found her crying by the fireplace. He walked over to her, stuck his thumb in her mouth, and twisted her nipples. She told Gaiman the arrangement was making her “feel bad.” She recalls him replying, “I don’t want you to feel bad.” But nothing changed. Caroline had no income at the time and was borrowing money from her sister to get by. She worried that if she didn’t appease Gaiman, he’d kick her out of her house and then she and her three daughters would have nowhere to go. “‘I like our trade,’” she remembers him saying. “‘You take care of me, and I’ll take care of you.’”
Sometimes she would babysit. Once, Caroline and the boy, then 4, fell asleep reading stories in Gaiman and Palmer’s bed. Caroline woke up when Gaiman returned home. He got into bed with his son in the middle, then reached across the child to grab Caroline’s hand and put it on his penis. She says she jumped out of the bed. “He didn’t have boundaries,” Caroline says. “I remember thinking that there was something really wrong with him.”
In April 2021, Gaiman informed Caroline that the land he’d promised her was no longer available. That summer, she stopped responding to his attempts to engage in phone sex and Gaiman increased the pressure on her to leave his property. One night in December 2021, Gaiman’s business manager, Terry Bird, called Caroline and offered her $5,000 to move immediately if she’d sign a 16-page NDA agreeing to never discuss anything about her experience with Gaiman or Palmer or to take legal action against Gaiman. Caroline recalls saying to Bird, “What am I going to do with $5,000? I need therapy. This is maybe $300,000.” Looking back, she says she didn’t know how she came up with that number, but Gaiman agreed to it, and she signed. (Gaiman’s representatives say Caroline initiated the sexual encounters and deny that he engaged in any sexual activity with her in the presence of his son.)
Two months later, Pavlovich arrived on Waiheke. By then, Palmer and Gaiman were divorcing. According to Palmer’s friends, she asked for a divorce after Rachel called to tell her that she and Gaiman were still having sexual contact, long past the point when Palmer thought their relationship had ended. She was hurt but unsurprised. “I find it all very boring,” she later wrote to Rachel, who recalls the exchange. “Just the lack of self-knowledge and the lack of interest in self-knowledge.” In late 2021, Palmer found out about Caroline, too. “I remember her saying, ‘That poor woman,’” recalls Lance Horne, a musician and friend of Palmer’s in whom she confided at the time. “‘I can’t believe he did it again.’”
By the time she asked Pavlovich to babysit, Palmer was fed up with Gaiman’s behavior, but “she still had some faith in his decency,” a friend says. Still, she knew enough to warn Gaiman to stay away from their new babysitter. “I remember specifically her saying, ‘You could really hurt this person and break her; keep your hands off of her,’” the friend says. And Palmer still hoped, according to those close to her, that she and Gaiman would be able to negotiate a peaceful co-parenting arrangement. She found a school for their child and the two houses on Waiheke. “She was going to do her best to keep Neil as a presence for her son,” one friend says.
One evening, Palmer dropped Pavlovich and the child off with Gaiman and retreated back to her own place. Pavlovich was in the kitchen, tidying up, when he approached her from behind and pulled her to the sofa. “It all happened again so quickly,” Pavlovich says. Gaiman pushed down her pants and began to beat her with his belt. He then attempted to initiate anal sex without lubrication. “I screamed ‘no,’” Pavlovich says. Had Gaiman and Pavlovich been engaging in BDSM, this could conceivably have been part of a rape scene, a scenario sometimes described as consensual nonconsent. But that would have required careful negotiation in advance, which she says they had not done. After she said “no,” Gaiman backed off briefly and went into the kitchen. When he returned, he brought butter to use as lubricant. She continued to scream until Gaiman was finished. When it was over, he called her “slave” and ordered her to “clean him up.” She protested that it wasn’t hygienic. “He said, ‘Are you defying your master?’” she recalls. “I had to lick my own shit.”
Afterward, she got into the shower and tried to wash her mouth out with a bar of lavender soap. It had a grainy texture and tasted of metal, acid, and herbs. She noticed blood swirling down the drain. He hadn’t used a condom, and she worried she might have gotten an infection. She had a migraine, and her whole body ached. But she didn’t consider leaving. She’d hated herself her whole life, she tells me, “and when someone comes along and hates you as much as yourself, it is kind of a relief, without it always being consent.” She says she understands how Scientologists might have felt when they were sent to the Hole, a detention center where they were forced to lick the floor as punishment. She’d heard of how some would stay in the room even after they were allowed to leave. “People keep licking the floor in that horrible room,” she says.
The nights with Gaiman blurred together. There was the time she passed out from pain while Gaiman was having anal sex with her. He made her perform oral sex while his penis had urine on it. He ordered her to suck him off while he watched screeners for the first season of The Sandman. In one instance, he thrust his penis into Pavlovich’s mouth with such force that she vomited on him. Then he told her to eat the vomit off his lap and lick it up from the couch.
A week or so into Pavlovich’s time with the family, their son began to address her as “slave” and ordered Pavlovich to call him “master.” Gaiman seemed to find it amusing. Sometimes he’d say to his child, in an affable tone, “Now, now, Scarlett’s not a slave. No, you mustn’t.” One day, Pavlovich came into the living room when Gaiman and the boy were on the couch watching the children’s show Odd Squad. She joined them, sitting down next to the child. Gaiman put his arm around them both, reached into Pavlovich’s shirt, and fondled her breasts. She says he didn’t make any effort to hide what he was doing from the boy. Another time, during the day, he requested oral sex in the middle of the kitchen while the boy was awake and somewhere in the house. “He would never shut a door,” she says.
On February 19, 2022, Gaiman and his son spent the night at a hotel in Auckland, which they sometimes did for fun. Gaiman asked Pavlovich if she could come by and watch the child for an hour so he could get a massage. It was a small room — one double bed, a television, and a bathroom. When he returned, Gaiman and the boy ate dinner, takeout from a nearby delicatessen. Afterward, Gaiman wanted to watch a movie, but the child wanted to play with the iPad. The boy sat against the wall by the picture window overlooking the city, facing the bed. Pavlovich perched on the edge of the mattress; Gaiman got onto the bed and pulled her so she was on her back. He lifted the covers up over them. She tried to signal to him with her eyes that he should stop. She mouthed, “What the fuck are you doing?” She didn’t want the child to overhear what she was saying. Gaiman ignored her. He rolled her onto her side, took off his pants, pulled off her skirt, and began to have sex with her from behind while continuing to speak with his son. “‘You should really get off the iPad,’” she recalls him saying. Pavlovich, in a state of shock, buried her head in the pillow. After about five minutes, Gaiman got up and walked to the bathroom, half-naked. He urinated on his hand and then returned to Pavlovich, frozen on the bed, and told her to “lick it off.” He went back to the bathroom, naked from the waist down. “Before you leave,” he told Pavlovich, “you have to finish your job.” She went to the bathroom, and he pushed her to her knees. The door was open. (Gaiman’s representatives say these allegations are “false, not to mention, deplorable.”)
Three weeks after Pavlovich arrived on Waiheke, Palmer told her that the child would be traveling with Gaiman to Edinburgh in a few days to visit the Amazon production of his series Anansi Boys. They wouldn’t need her for a couple of weeks. That morning, Pavlovich came down with COVID. Palmer and Gaiman agreed that she could isolate in Gaiman’s empty home. They still hadn’t paid her for a single hour she’d worked for them.
